To claim prizes you have won from the Magic Pot, you will have to tap on the "Magic Pot Vault" button within the Magic Pot screen to access the Vault and collect your items.
In some cases, there is a delay for the items to appear in the vault correctly, as the information needs to sync with the server.
Please also notice that whatever you are unable to collect from the Vault before the Magic Pot event is over, will be mailed to you directly to your Mail inbox.
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