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Reaching Out to Customer Support

Walter Clark -

If you are encountering a bug, have feedback, or have general questions our support team is here to help.

The best way to make a ticket would be to click here in game:

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Click one of the issues that best explain your issue:

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And click this button at the bottom of the page:mceclip1.png

If you cannot get in game you can always also reach us by sending an email to FSO@gaea.zendesk.com.

If you have general issues we also recommend you reach out to our social media sites as other players are always there to help.

Facebook: https://www.facebook.com/FalloutShelterOnlineAsia/
Twitter: https://twitter.com/FSOL_Asia

 

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