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Unable to Make a Purchase or Purchase was Canceled

Walter Clark -

If you're having purchase issues, please send us the following details so we can look into your issue. Please note that it can take up to 24 hours for purchases to reflect in your account:

  • Overseer ID Number
  • Platform you made the purchase on. (Apple Store or Google Play)
  • Date and Time
  • Item you are trying to purchase
  • Purchase Amount
  • Screenshot of all receipts in question.
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