If a player is spamming in the chat window, make sure that you take screenshots of their chat or messages to submit to us. Please create a ticket with as much info as possible, including the following:
- Name of the player reported
- Date and Time
- Screenshots (if possible)
- Describe the type of spam you are seeing.
Try to be specific about the case you're reporting. Cases like these are much easier to investigate when the right evidence is provided.
Our game also has a block and ignore function: https://gaea.zendesk.com/knowledge/articles/360043422092/